Keynotes
Driving a Culture of Care
Specializes in the Travel & Tourism Industry
Keynote: I Can Fix That
Organizations are constantly up against competitive pressures, budget constraints, loss of morale, traditional growing pains or amalgamations. These things cause Customer Service breakdowns. Imagine what could happen if everyone could get into the mind set of resolve!!! Are you driving a culture of care?
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If you think
motivation is not necessary -
Watch what happens with complacency. |
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With this message Elaine takes audience members on a path to realize;
- They can make a difference and contribute
- They can ignite innovation when delivering your products or service
- They can resolve customer service breakdowns as they happen
- They can fix that
Participants are pushed to think, create and solve. They leave with a smile of relief, eyes filled with excitement, and hearts filled with hope.
They will learn;
- There is no problem so great that it can't be solved!
- How to find 3rd ways (and think "What Else")
- How not to come to the fight, but bring other's toward them
- How to observe their perspectives, so they can see opportunity
All programs are "Customer"ized" for you!
Companies, associations, governments and individuals will remark on the immediate changes they feel, act upon and observe as they come upon customer challenges, stumbling blocks or obstacles whether it is happening internally or directly with the customer.
I CAN FIX THAT will make you realize the possibilities!!!
Benefits of hiring Elaine to speak at your next event:
- Customization
- Teaches techniques that can be applied immediately
- Interactive (yes interactive and exploratory keynotes)
- Laugh out loud stories that audiences relate to
- Easy to work with
- Works with meeting planners before, during and after
- Can help promote your event (Blogs, Twitter, Facebook)
- Firsthand experience working for and consulting with #1 companies in Customer Service
- CSP - Certified Speaking Professional
- Works with clients on messaging for large scale events (e.g. The 2010 Winter Olympic & Paralympic Games)
- Gets results - see her what her client has to say (Watch Video)
If you want to become #1 in Customer Service, contact us to find out how we can help. elaine@elaineallison.com
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